The following documents outline Ipswich Basketball Club’s approach to complaints procedure, and how the process works in the event that you need to make a complaint.
- Complaints Policy
- Complaints Procedure
- Flowchart: if you make a complaint
- Flowchart: if a complaint is made against you
Use the arrows at the bottom of each PDF to scroll through that document.
Complaints PolicyComplaints Policy
Complaints ProcedureComplaints Procedure
Complaints Procedure Flowchart: if you make a complaintIBC Complaint Flowchart
Complaints Procedure Flowchart: if a complaint is made against youIBC Complaint Flowchart (Subject of Complaint)